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Privacy Policy

Kitotenowa (“we” or “our shop”) handles your personal information with care and complies with the Act on the Protection of Personal Information of Japan and other applicable laws and regulations.

This is a translation of our Japanese privacy policy. If there is any difference between the two, the Japanese version takes precedence.

1. Information we collect

Through the contact form on our website, we collect your name, email address, and the content of your message.

In addition, when you use our website, information such as your IP address and browser details may be recorded by our server and by the external services we use.

2. How we use personal information

We use the personal information we collect for the following purposes:

  • To read and reply to your message
  • To contact you when necessary in connection with your message
  • To prevent spam and unauthorized access, and to operate our website safely

We will not use your personal information to send advertising or sales messages without your consent.

3. Disclosure to third parties

We do not provide personal data to third parties without your consent, except where required by law or in similar cases.

We may entrust outside service providers with work needed to operate our website or to send and receive email. In such cases, we supervise them appropriately.

4. External services

Our website uses Google Maps to display maps, YouTube to display videos, and Google Fonts to display text.

We also use Cloudflare Turnstile to prevent spam sent through our contact form.

When these services are used, information such as your IP address and browser details may be sent to the companies that provide them.

For details on how each service handles information, please see the provider’s privacy policy.

5. How we manage information

We take appropriate security measures to prevent unauthorized access to, or the leakage or loss of, the personal information we collect.

We keep information about your message only as long as needed to respond to and manage it, and we delete it appropriately when it is no longer needed.

So that you can review what you sent after submitting the contact form, we use your browser’s temporary storage.

6. Disclosure, correction, and deletion

If you ask us to disclose, correct, stop using, or delete your personal information, we will confirm your identity and respond appropriately in accordance with the law.

For details of the procedure and of our security measures, please contact us using the details below.

7. Person responsible and contact

Operator: Akasha Co., Ltd. (有限会社Akasha)
Address: 12-4 Minatomachi, Tsuruga, Fukui 914-0079, Japan
Representative: Ayako Nakagawa
Shop: Kitotenowa
Phone: +81-770-21-0220
Contact: Contact form

8. Changes to this policy

We may revise this policy in response to changes in the law or in how we operate our website. Any changes will be posted on this website.

Established: October 23, 2026